Acceptable Use Policy
Effective date: August 11, 2026
Last updated: August 11, 2026
This Acceptable Use Policy ("AUP") governs use of the Truee service ("Truee," "we," "us"). It is incorporated into our Terms & Conditions. Capitalized terms have the meanings given in the Terms.
Truee exists to help people protect themselves from scams and fraud. This AUP ensures the Service is used for that protective purpose - and not turned into a tool for harm.
1. Permitted Use
You may use the Service to:
- Analyze messages, emails, screenshots, files, links, and phone numbers you have lawfully received or encountered, to assess whether they are scams, phishing, or fraud;
- Check websites and offers before engaging with them;
- Review suspicious content on behalf of yourself, your household, or your organization (with appropriate authority);
- Submit suspected malicious content for the purpose of analysis - this is the point of the Service and is expressly permitted.
2. Prohibited Use
You must not use the Service to:
2.1 Harm or Target People
- Harass, stalk, threaten, intimidate, or dox any person;
- Conduct surveillance or build profiles of individuals, including via repeated phone-number lookups on specific people;
- Locate, identify, or investigate a person for abusive purposes (e.g., in the context of domestic abuse or stalking);
- Process another person's private communications or data without a lawful basis or, where required, their consent.
2.2 Commit or Facilitate Fraud
- Design, test, refine, or "pre-screen" scam, phishing, or social-engineering content to evade detection (by Truee or any other system);
- Support any fraudulent, deceptive, or illegal scheme;
- Impersonate Truee, or present Service outputs as certifications, endorsements, or guarantees issued by Truee.
2.3 Attack the Service
- Probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measure;
- Access accounts or data of other users;
- Introduce malware with intent to distribute or damage (as opposed to submitting samples for analysis);
- Interfere with or disrupt the Service, or impose unreasonable load (e.g., flooding, denial of service).
2.4 Misuse Access and Data
- Use bots, scrapers, or automated tools to access the Service outside any documented API we may offer;
- Bulk-harvest, resell, or republish Service outputs or data;
- Use the Service or its outputs to build, train, benchmark, or improve a competing product or model;
- Share, resell, rent, or transfer your account, subscription, or the VPN benefit;
- Create multiple accounts to abuse free tiers, trials, or promotional discounts;
- Reverse engineer, decompile, or extract source code, models, or prompts, except where such restriction is prohibited by law.
2.5 Unlawful or Restricted Content
- Submit content that is illegal for you to possess or share, including child sexual abuse material (which we will report to relevant authorities), or content that infringes third-party rights;
- Use the Service in violation of export-control or sanctions laws;
- Use the VPN benefit (where included) for any unlawful activity or in breach of the VPN Partner's acceptable-use rules.
3. Usage Limits
We may apply fair-use limits (scan volume, file sizes, rate limits) to keep the Service reliable for everyone. Circumventing limits - including via multiple accounts - is prohibited.
4. Reporting Abuse
If you become aware of any violation of this AUP, or receive content through the Service that you believe is unlawful, report it to support@truee.ai. To report security vulnerabilities, contact support@truee.ai; we ask that you practice responsible disclosure and do not access other users' data while researching.
5. Enforcement
We may investigate suspected violations and take any action we reasonably consider appropriate, including: warning you, removing content, limiting features, suspending or terminating your account (per Section 14 of the Terms), revoking promotional discounts, and reporting unlawful activity to law enforcement. Where practicable and lawful, we will notify you and give you an opportunity to respond.
6. Changes
We may update this AUP from time to time. Material changes will be notified per the Terms. Continued use after the effective date constitutes acceptance.
Contact: support@truee.ai
Truee